This is an article about the account retrieval. If you want to learn more about the sportsbook, you can read our full 22bet review.

When speaking about problems with accounts, there are usually two questions that dominate over all others:

• How do I retrieve my account?
• How do I reopen my account?

This article will try to answer these questions by providing instructions about what to do in case if you’ve forgotten login details, or if your account is actually blocked.

How to retrieve an account

If you have lost account details, you can try retrieving your account using automated services at 22bet. The process of recovering your account is nearly identical across all platforms, be it Android, iOS, mobile or desktop: you go to the log in section, press the “Forgot your password?” option, and then either enter your e-mail to get the letter with instructions, or enter your phone number.

If you don't know yet how to register or use 22bet on mobile, follow our registration guide or read the mobile review.

Android app is a slight exception to this rule since it does not let you change the password with e-mail, limiting you to the only remaining option of restoration via phone number instead. This is especially important, since the initial registration process of registration does not require you to provide a phone number, and without it, you can find yourself in a situation where you will not be available to unlock your account via the Android application.

After getting instructions, you will be able to use the received letter to reset the password and once again get access to the bookmaker.

How to reopen an account

As we’ve written in our article on account closure, there are two types of account blocks at 22bet: a manual permanent block and a soft automatic block. If your account was blocked permanently by the support services at 22bet, it cannot be reactivated (although we applaud your tenacity because - aside from breaking rules - one has to REALLY try to get their account blocked). If your account was blocked automatically, which happens after three months of inactivity, then you can unlock it by contacting customer support via live chat or e-mail to provide them with your ID number. If everything goes smoothly, you will shortly have your account back.

More information about support service at 22bet can be found in the customer support article.